Each of our travel experts ensure the safety, well-being and relationship building collaboration on each trip. They become a personal assistant to help comply with policy, control costs and manage risks while delivering the greatest traveler satisfaction before, during and post trip door-to-door. We provide VIP service without the VIP price.
We do not operate on a call center environment and designate a team of highly experienced agents, comprising of domestic and international experts, to each client. From the team, travelers and arrangers often gravitate to one or two agents that become “their agent”. They quickly become familiar with every traveler preference. Even when a traveler chooses to book through our online booking tool, they retain the confidence that someone they know and trust has their back throughout their travels.
Our agents each have decades of industry experience and in addition must possess the following attributes – great attitudes, passion, integrity, dedication, be ferocious traveler advocates and always keep up with the changes in the industry. As a result, our continued growth is in large part due to traveler referrals.